Ken Davis, Director of the 3-1-1 Call Center at City Hall, will explain the City Assisted Evacuation and what roles 311 Specialist Evacuteers will have during an activation.
Due to an expected increase in call volume, Evacuteers are requested to assist with taking 3-1-1 calls in the City Hall Call Center during both lower-level storms and prior to mandatory evacuations. Using an automated script and easy-to-follow software system, this training will walk you through the process of handling a variety of resident issues. During activation, you will report to City Hall for an 8-hour shift and report to an Evacuteer 3-1-1 Captain.
Prerequisite: We ask that you complete your regular Evacuteer training, offered regularly throughout hurricane season. Check evacuteer.org/events to sign up for an upcoming training!